This incident has been resolved. Thank you for your patience as our team reviewed. Please contact our support team at hello@intakeq.com if you require any further assistance.
Posted Nov 05, 2025 - 10:55 EST
Monitoring
We are currently monitoring the situation with loading/connection issues to ensure any lingering issues are resolved.
Posted Nov 04, 2025 - 10:54 EST
Identified
Our development team has identified an issue with our database which has been contributing to the loading/connection issues and is working on resolving it. We will post an update tomorrow morning.
Posted Nov 03, 2025 - 18:02 EST
Investigating
Our development team is currently investigating reports of slow loading and connection issues for customers when accessing IntakeQ/PracticeQ. We will post updates to this status page as they become available.
Posted Nov 03, 2025 - 16:03 EST
This incident affected: Application Service and White-label Service.