Payment Service Disruption

Incident Report for PracticeQ

Resolved

This incident has been resolved.
Posted Sep 30, 2025 - 15:47 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2025 - 15:21 EDT

Identified

We have identified a technology outage causing an issue with processing payments. Teams are working to identify the root cause and implement a solution.
Posted Sep 30, 2025 - 15:05 EDT

Investigating

We have identified a technology outage causing an issue with processing payments using PracticeQ Payments. Teams are working to identify the root cause and implement a solution.
Posted Sep 30, 2025 - 14:58 EDT
This incident affected: Application Service.
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