Resolved -
This incident has been resolved.
Apr 17, 09:05 EDT
Monitoring -
Zoom is reporting that services have been restored. If you are still having connection issues, Zoom support recommends that you flush your DNS cache and attempt to reconnect.
For Windows open a command prompt and type "ipconfig /flushdns" For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"
We will update once the issue is fully resolved.
Apr 16, 16:59 EDT
Identified -
Zoom is continuing to investigate the domain name resolution issues on the zoom.us domain that is affecting multiple services and has identified a possible cause. More updates to follow.
Apr 16, 16:24 EDT
Update -
Zoom is continuing to investigate the domain name resolution issues on the zoom.us domain that are affecting multiple services. More updates to follow.
Apr 16, 15:57 EDT
Investigating -
Zoom is currently investigating domain name resolution issues on the zoom.us domain that are affecting multiple services. Thank you for your patience. Regular updates will be provided.
Apr 16, 15:27 EDT
Resolved -
This incident has been resolved.
Apr 17, 09:05 EDT
Monitoring -
ScriptSure has implemented a fix and they are monitoring the results. We will continue to update with any new information.
Apr 16, 17:21 EDT
Update -
There is no new information at this time as ScriptSure continues to investigate this issue.
Apr 16, 17:00 EDT
Investigating -
ScriptSure is currently investigating reports of degraded performance and intermittent access issues with their system. Their team is actively working to identify the root cause and restore full functionality as quickly as possible.
We apologize for the inconvenience and appreciate your patience. Updates will be posted here as they become available.
Apr 16, 14:54 EDT