Monitoring - A fix for the diagnosis code tracking issue has been implemented and we are monitoring the results. We will continue to keep you updated until the issue is fully resolved.
Sep 17, 2025 - 21:22 EDT
Identified - We want to acknowledge the recent issue affecting diagnosis code tracking in the system. We understand how critical this functionality is to your practice and how disruptive it can be when things are not working as expected.

Please know that our teams are fully engaged and working diligently to resolve this as quickly as possible. Restoring accurate diagnosis code tracking is our top priority, and we are treating this with the urgency it deserves.

We truly appreciate your patience and understanding while we work through this. We will continue to keep you updated until the issue is fully resolved.

If you have any immediate concerns or need assistance in the meantime, please don’t hesitate to reach out to our support team.

Sep 17, 2025 - 17:41 EDT

About This Site

Welcome to the PracticeQ Status Page! Here, you can stay updated on system performance, scheduled maintenance, and any ongoing incidents.

Application Service Operational
90 days ago
99.99 % uptime
Today
White-label Service Operational
90 days ago
100.0 % uptime
Today
API Service Operational
90 days ago
100.0 % uptime
Today
External Services Operational
Email Service Operational
SMS Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

Unresolved incident: Issue with Diagnosis Code Tracking in IntakeQ.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Resolved - Our development team has identified and fixed the issue and this incident is now resolved.
Sep 15, 12:28 EDT
Investigating - We are receiving multiple reports of a partial outage across IntakeQ. Our development team is working to find the cause and restore access. We will post any updates here as they become available.
Sep 15, 12:19 EDT
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.